Find out here about our damp proofing guarantee to our customers in:
Leeds | York | Wakefield | Harrogate | Bradford | Huddersfield | Halifax | Doncaster | Sheffield | Hull | Selby
Long-term guarantees issued with our work
More than 35 years in business to-date
Vetted and checked by our Trade Bodies
0% Finance Available
Finance plans of up to 10 years available
EXPERT DAMP PROOFING
Part of our promise to you is the guarantee that you will receive services from us which exceed your expectations. Below, you’ll find out about the standards which we work to and the principles that we abide by which make our service second to none.
THE TWO PILLARS
We’re never happy unless we’re making you happy. Part of our great service to you is ensuring that we uphold our values which we call ‘the two pillars’. Why are they called that? Well, they are the foundation of our business, without which we couldn’t exist. Find out more about the two pillars below.
Our damp proofing guarantee
When you receive advice or a survey report from us, you can be sure that it represents an honest and expert opinion of the condition of your property. It will not contain any hard-sell or recommendations for unnecessary action. Additionally, you can be confident that any quotation that we provide to you is an honest reflection of the work that it relates to.
WHICH? TRUSTED TRADERS
As Which? Trusted Traders, we follow a strict Code of Conduct, and trading with integrity plays a large part in this. Our Which? certification means that every aspect of our business has been rigorously checked and approved by Which? Trading Standards Experts, giving you the confidence that, when you choose us, you are choosing excellence.
As part of choosing us, you will automatically gain the protection that consumers get through the Which? Trusted Traders Scheme. This includes access to the Which? arbitration and complaints service, as well as a whole host of other benefits.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise there may be times where our customers may not be completely satisfied.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted Traders in the first instance on 0117 456 6031.
“How long have you been in business?”
ANSWER: Allerton Damp Proofing Ltd was founded in 1983 (and we’ve got our old typewriter to prove it!). Throughout our history, we have served thousands of customers and recently celebrated our 19,000th survey! As such, when you choose us, you can be assured that you are choosing experience and excellence.
“Do you guarantee your work?”
ANSWER: Yes we do. Where appropriate, we will issue to you a free 20 year guarantee with our work. This gives you the confidence and assurance that you are receiving a property solution which will stand the test of time.
Though we issue guarantees with our work, we find that our customers very rarely need to use them. In fact, in a recent survey, it was found that fewer than 99.9% of our customers needed to use their guarantees.